New HQN Workshops for 2021
22 December 2020
New HQN workshops dates released
Continue reading about New HQN Workshops for 2021News: December 2020
New 2021 dates set for Complaint Handling Code webinars
18 December 2020
We have added new webinar dates on the Complaint Handling code for 2021
Continue reading about New 2021 dates set for Complaint Handling Code webinars
Ombudsman’s Insight report shares latest data and case studies
17 December 2020
Our latest Insight report, published today, looks at complaints data for the second quarter of 2020-21, July to September 2020.
Continue reading about Ombudsman’s Insight report shares latest data and case studies
Online complaint form: temporary technical issues
15 December 2020
We experienced some temporary technical issues with our online complaint form between 6pm on Thursday 10 December and up to 3pm on Monday 14 December.
Continue reading about Online complaint form: temporary technical issues
Two Business people working together on laptop meeting with technology
Housing Ombudsman publishes performance data on landlords
9 December 2020
Our new performance data reports feature all landlords in our Scheme with complaints recorded in 2019-20.
Continue reading about Housing Ombudsman publishes performance data on landlords