The text, the inscription, the phrase Investigation is written in a notebook that lies on a dark table with a laptop and pen. Business concept.
29 June 2021
We have published details of more than 350 individual decisions since March 2021 when we started publishing reports on all cases investigated.
Continue reading about Our online casebook reaches 350 decisions for wider learning across the sector
Home renovation, remodeling and DIY concept, work tools and tablet composing a house shape on the grass
23 June 2021
We have published our latest Insight report covering January to March 2021. It shows a significant increase in the number of enquiries and complaints received compared to the same quarter in 2020, going up by 73%.
Continue reading about Housing Ombudsman’s latest Insight report shows significant increase in complaints
10 June 2021
Housing Ombudsman is committed to social value principles when we do business with suppliers.
Continue reading about Housing Ombudsman publishes social value policy
2 June 2021
The first report of the Ombudsman’s Independent Reviewer of Service Complaints has been published.
Continue reading about Housing Ombudsman’s first independent review of service complaints published