Hostile email alert
28 April 2022
See important message about our info@housing-ombudsman.org.uk in box
Continue reading about Hostile email alertNews: April 2022
Damage caused by water leakage on a wall and ceiling
Severe maladministration for Clarion’s repeated complaint handling failures
26 April 2022
The Ombudsman found severe maladministration for Clarion’s repeated failure to respond to a resident’s complaints and her requests to escalate them.
Continue reading about Severe maladministration for Clarion’s repeated complaint handling failures
Newsletter concept text appearing behind torn brown paper envelope
April newsletter out now
25 April 2022
The April issue of our e-newsletter is out now.
Continue reading about April newsletter out now
Volume knob, lowest level of noise. 3D rendering
Ombudsman launches call for evidence on noise complaints
13 April 2022
We have launched a call for evidence to support our next systemic investigation which will look at noise complaints.
Continue reading about Ombudsman launches call for evidence on noise complaints
Index cards for organizing business contacts and information
Ombudsman’s online casebook reaches nearly 1,800 decisions
5 April 2022
Our online casebook now contains nearly 1,800 individual investigation reports
Continue reading about Ombudsman’s online casebook reaches nearly 1,800 decisions