Sustainability topic and union chart of people, planet and profit on chalkboard with glowing light bulbs
30 May 2022
Social Value responses from our strategic suppliers
Continue reading about Supplier responses to our Social Value survey
Person Hand Measuring The Wetness Off A Moldy Wall
26 May 2022
The Ombudsman found severe maladministration for Hackney’s substantial delays in dealing with damp, mould and leaks at a resident’s home.
Continue reading about Severe maladministration for Hackney’s damp and mould delays
12 May 2022
We have found severe maladministration for Clarion’s significant failings in dealing with a complaint from a resident with vulnerabilities, and are planning to conduct a wider investigation.
Continue reading about Severe maladministration for Clarion’s complaint handling failings
5 May 2022
The latest episode of our podcast
Continue reading about Our latest podcast discusses our strengthened Complaint Handling Code