ForHousing Limited (202208410)
The complaint concerns how the landlord handled a leak from the bathroom of the property and the level of compensation it offered.
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The complaint concerns how the landlord handled a leak from the bathroom of the property and the level of compensation it offered.
The complaint is about the landlord’s handling of: The resident’s application for succession. The associated complaint.
The complaint is about the landlord’s handling of the resident’s enquiries about: invoicing; grounds maintenance and outstanding repairs. The report will also investigate the landlord’s complaint handling.
The complaint is about the landlord’s response to the resident’s request for it to replace her heating system. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about the landlord’s: Response to the resident’s request for compensation following his reports of leaks. Complaint handling.
This is about the landlords handling of: The residents’ concerns about a neighbours use of the communal garden. Antisocial behaviour (ASB) reports about the resident. Antisocial behaviour reports about the residents neighbour. Noise complaints. The associated complaint.
The complaint is about the landlord’s handling of: Repairs to resolve a water leak in the communal area. The condition of the carpet in the communal hallway following the water leak. The associated complaint and record keeping.
The complaint is about the landlord’s handling of the repairs to the resident’s external doors and roof.
This complaint is about the way the landlord handled the resident’s reports of drug- and tobacco-related antisocial behaviour and harassment.
The complaint is about: The landlord’s response to the resident’s request for an EWS1 form. The landlord’s communication regarding the cladding. The landlord’s complaints handling.