Clarion Housing Association Limited (202124981)
The resident has complained about the landlord’s handling of the following: a leak into her property, and The subsequent complaint.
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The resident has complained about the landlord’s handling of the following: a leak into her property, and The subsequent complaint.
The complaint is about the landlord’s: Response to the resident’s reports of a leaking tap in September 2020. Handling of the subsequent repairs to the bathroom. Complaint handling.
This complaint is about: The landlord’s handling of repairs to the resident’s home following repeated floods. The landlord’s handling of the resident’s complaint.
The complaint is about the landlord’s handling of the resident’s reports about anti-social behaviour (ASB).
The complaint is about the landlord’s handling of: The resident’s reports of a water leak into his property. The associated complaint.
The complaint is about the landlord’s response to the resident’s: Reports of anti-social behaviour (ASB). Concerns regarding the upkeep of the estate. Concerns about parking. Report of water pooling in the carpark. The Ombudsman has also considered the landlord’s complaint handling as part of the investigation.
The complaint is about the landlord’s: handling of the kitchen replacement works following a leak into the property; complaints handling.
The complaint is about the landlord’s response to the resident’s reports of: Water leaks into her property. loss of heating in the property.
The complaint is about the landlord’s handling of repairs for: leaks that caused damp, mould, and damage. gaps in electrical trunking. The Ombudsman has also investigated the landlord’s complaint handling.
The complaint is about the landlord’s response to the complainant’s reports of a leak into the bathroom.