Bristol City Council (202003586)
The complaint concerns how the landlord handled the resident’s reports of a neighbour installing sheds against a garden wall.
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The complaint concerns how the landlord handled the resident’s reports of a neighbour installing sheds against a garden wall.
The complaint is about the landlord’s: handling of the resident’s report of antisocial behaviour (ASB); handling of the resident’s associated complaint.
The complaint is about the landlord’s: response to the leaseholder's reports of multiple leaks into her property; complaints handling.
REPORT COMPLAINT 202125333 Hightown Housing Association Limited 26 June 2023 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the […]
The complaint is about the landlord’s handling of: Repairs to the resident’s boiler. The associated complaint.
The complaint is about the landlord’s handling of: The resident’s reports of anti-social behaviour (ASB) from a neighbour. Repairs to the resident’s bathroom following leaks. The subsequent complaint.
The complaint is about the landlord's handling of the resident’s window repairs, and his subsequent request for compensation.
The complaint is about the landlord’s handling of: The resident’s concerns about the condition of the property when she moved in. The associated complaint.
The complaint is about the landlord’s response to the resident’s queries concerning her rent payments.
The complaint is about the landlord's handling of the resident's concerns about who is responsible for the cost of making the boiler flue compliant with gas safety regulations.