East End Homes Limited (202017580)
The complaint is about the landlord’s: Response to the resident’s reports of flooding at his property and the associated damage. Complaint handling.
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The complaint is about the landlord’s: Response to the resident’s reports of flooding at his property and the associated damage. Complaint handling.
The complaint is about the landlord’s handling of a job to replace the resident’s blind. This Service has also made a separate finding regarding the landlord’s handling of the complaint.
The resident’s complaint is about the landlord's handling of his complaints of Anti Social Behaviour (“ASB”) by neighbours and the impact of the neighbours smoking.
The complaint is about the landlord’s handling of: the resident’s request to be rehoused. the resident’s complaint.
REPORT COMPLAINT 202114279 Optivo 20 January 2023 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set out […]
The complaint is about the landlord's response to the resident’s reports about her fence.
REPORT COMPLAINT 202109579 Hammersmith and Fulham Council 16 January 2023 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to […]
The complaint is about the landlord’s handling of the resident’s reports of repair issues with the back door.
The complaint is about: The landlord’s handling of the resident’s succession to her late mother’s tenancy. The landlord’s associated complaint handling.
The resident has complained about the following: The landlord’s handling of works to resolve the ventilation, drainage, and access issues at the property. Damage to the resident’s belongings. The contractor’s behaviour.