Nottingham City Homes Registered Provider Limited (202123935)
The complaint is about the landlord’s handling of the resident’s concerns about the energy efficiency of the property and her request for insulation.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Nottingham Community Housing Association Limited (202121658)
The complaint is about the landlord’s handling of the resident’s reports of access issues to her home, and of her subsequent complaint.
Redditch Borough Council (202102751)
The complaint is about the landlord’s handling of: Ensuring energy efficiency at the property, including rendering works, loft insulation works and the energy efficiency banding. Fence repair works. The complaint is also about the landlord’s complaints handling.
Waltham Forest Council (202201036)
The complaint is about: The landlord’s response to the resident’s report of not having an allocated parking space. The landlord’s handling of the associated complaint.
Longhurst Group Limited (202119021)
The complaint is about the landlord’s handling of the resident’s reports of mould on his wet room flooring.
Paragon Asra Housing Limited (202200720)
The complaint is about the landlord’s handling of repairs to the resident’s front door.
Great Places Housing Association (202203383)
The complaint is about: The landlord’s handling of repairs to the resident’s electric heaters. The landlord’s handling of the associated complaint.
London & Quadrant Housing Trust (202107191)
The complaint is about the landlord’s response to the resident’s report of a leaking bath.
London Borough of Ealing (202113706)
The complaint is about the landlord’s handling of the leaseholder’s request to be allocated a shed based on their understanding of the leasehold agreement.
Newham Council (202123428)
The complaint is about the landlord’s response to the resident’s reports about: overcrowding; damp and mould; the replacement of her kitchen; pest infestations. The complaint is also about the landlord’s complaints handling.