Metropolitan Thames Valley Housing (202206836)
The complaint is about the landlord’s: response to the resident’s request for a replacement front door; complaints handling.
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The complaint is about the landlord’s: response to the resident’s request for a replacement front door; complaints handling.
The Complaint is about the landlord’s handling of: The leaseholder’s reports of damp at the property. The leaseholder’s complaint.
The complaint is about the landlords handling of: Structural movement in the property and cracks. The residents reports of repairs.
This complaint concerns the landlord’s handling of the resident’s dispute of a parking fine.
The complaint is about the landlord’s response to the resident’s reports of noise disturbance from communal water tank pipes.
The complaint concerns: The landlord's handling of the resident’s reports of antisocial behaviour. The related complaint.
The complaint is about the landlord’s response to the resident’s concerns about the management and maintenance of the car parking area.
The resident complains about: The landlord’s position on removal of items from communal areas; The landlord’s position on the use of a rooftop garden; The landlord’s handling of reports of bullying; The landlord’s handling of reports of contractors attending to carry out removal not complying with Covid-19 precautions, and not presenting ID. The Ombudsman has also considered the landlord’s complaint handling.
The resident’s complaint is about the landlord’s handling of the reduction of the height of the property’s hedge .
The complaint is about: The landlord’s handling of repairs to the resident’s roof and the subsequent compensation offer. The landlord’s complaint handling.