Westward Housing Group Limited (202117310)
The complaint is about the landlord’s response to the resident’s reports of damage to a garden wall.
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The complaint is about the landlord’s response to the resident’s reports of damage to a garden wall.
The complaint is about the landlord’s handling of the resident’s report of anti-social behaviour.
The complaint is about: The landlord's decision to change how heating and hot water was supplied to the resident's property and the landlord’s communication in relation to this. The reasonableness of the charges for heating and hot water.
The complaint is about the landlord’s: Response to the resident’s reports of repairs required to the exterior cladding on the property. Response to the resident’s concerns about fallen cladding at the property. Complaint handling.
The complaint is about the landlord’s handling of repairs to the communal fire panel.
The complaint is about: The landlord’s handling of the resident’s reports concerning damp and mould. The related complaint.
The complaint is about the landlord’s handling of: Repairs to the resident’s flooring following a flood. The associated complaint.
This complaint is about the landlord’s handling of: The replacement of tiles in the resident’s kitchen. Works to the resident’s garden and fence.
This complaint is about the landlord’s response to the resident’s request to install motorised blinds to the outside of the property.
The complaint is about the landlord’s handling of: Report of repair issues to the roof. Report of repair issues to patio doors. Report of repair issues to windows. The resident’s request for compensation for redecoration following fire place removal. The resident’s report of damage to the fencing. The formal complaint.