NSAH (Alliance Homes) Limited (201811350)
The resident’s complaint was about: The landlord’s response to the handling of the resident’s reports of: Repair issues, including her TV aerial, lack of utilities and drainage. Anti-social behaviour. A pest infestation. Staff conduct including the level of support and reports to the police and interference with her benefits. The landlord’s response to the resident’s request to move. The resident’s request for compensation.