Citizen Housing (202102784)
The complaint is about: The level of support provided by the landlord to the resident in relation to rent arrears (including serving a Notice Seeking Possession for rent arrears issued in September 2019) The landlord’s involvement in the resident’s issues with an energy supplier. The landlord’s assistance with issues relating to damp in the resident’s garage. The landlord’s assistance with issues relating to damp in the brick shed.