Paragon Asra Housing Limited (202014224)
The complaint is about the landlord’s response to: the resident’s reports of ASB from February 2020 to April 2021. the resident’s reports of antisocial behaviour (ASB) between October 2017 and February 2020. the resident’s wish to be compensated for a loss of earnings and stress caused by the ASB. The Ombudsman has also assessed the landlord’s complaint handling and record keeping.