Metropolitan Thames Valley Housing (202012607)
The landlord’s response to window repairs and snagging reports. The Ombudsman has also considered the landlord’s complaint handling.
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The landlord’s response to window repairs and snagging reports. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about:
The complaint concerns the landlord’s decision to refuse to issue the compensation offered in its final response.
The complaint is about: The landlord’s response to the resident’s reports of mismatched lighting in the communal areas. The landlord’s handling of the associated complaint.
The complaint is about the landlord’s handling of the resident’s complaint about its removal of items from her shed.
The complaint concerns the resident’s dissatisfaction with a phone call made by the landlord’s rent team.
The complaint concerns the landlord’s response to a leak from the property above.
This complaint is about the landlord’s handling of the resident’s concerns about the plastering works and his report of damage caused to his property by its contractors.
The resident is complaining about the landlord’s handling of antisocial behaviour by her neighbour.
The complaint is about the landlord’s: Response to a leak at the resident’s property. Handling of remedial works following the leak. The Ombudsman has also investigated: the landlord’s complaint handling. the landlord’s record keeping.