Notting Hill Genesis (202012921)
The complaint is about the landlord's: Handling of the gas safety check. Response to the resident’s concerns about the lack of heating and hot water following the annual gas service in 2020. Complaint handling.
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The complaint is about the landlord's: Handling of the gas safety check. Response to the resident’s concerns about the lack of heating and hot water following the annual gas service in 2020. Complaint handling.
The resident complained about the landlord’s decision to not pay them a Responsible Tenant Award in 2019.
This complaint is about the landlord’s handling of the resident’s reports of Anti-social behaviour (ASB).
The complaint concerns the landlord’s response to reports of repairs required at the property and a bedbug infestation. The complaint is also about the landlord’s complaint handling.
The complaint is about an increase of service charges.
The complaint is about the landlord’s response to the resident’s reports of noise nuisance from her neighbour.
The complaint is about the landlords handling of a reported roof leak.
This complaint is about: a. the level of the landlord’s service charges for items such as building and grounds maintenance; b. allegations of discriminatory practice on the part of the landlord; c. the landlord’s response to the resident’s reports about: service charges discrimination noise disturbance;
The complaint is about the landlord's handling of repairs to a communal waste pipe serving the resident’s property.
The complaint is about: The landlord’s response to the resident’s reports of damp and mould in his property. The landlord’s response to the resident’s concerns about redecoration and refurbishment works in communal areas of his building. The landlord’s handling of the associated complaint.