Vale of Aylesbury Housing Trust Limited (201912723)
This complaint is about:
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This complaint is about:
The complaint is about the landlord’s: handling of the leaseholder’s reports of a leak into the ceiling of her storage area. response to the leaseholder’s request for repairs or compensation to cover the resulting damage to her property.
The complaint is about the landlords handling of the residents reports of: The level of service charge at the property. The landlord’s complaint handling.
The complaint is about the landlord’s response to the resident’s reports of: Anti-social behaviour (ASB) at the property. The landlord’s complaint handling.
This complaint is about the landlord’s handling of: kitchen upgrade works to the resident’s property; the resident’s reports of repairs needed to her property; the related complaint.
The complaint is about the landlord’s: response to the resident’s reports of a leak at his property; complaints handling.
The resident complains about how the landlord handled his reports of repairs needed to: The boiler. The front door.
The resident complains about how the landlord handled her reports of repairs needed to the wet room.
The complaint is about the level of rent the resident is being charged.
The complaint concerns: The landlord’s handling of the resident’s reports of noise disturbances. The landlord’s complaint handling.