Midland Heart Limited (202209417)
The complaint is about the landlord's handling of the resident’s reports of noise nuisance from a neighbour’s property.
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The complaint is about the landlord's handling of the resident’s reports of noise nuisance from a neighbour’s property.
The complaint is about the landlord’s handling of: The residents report of domestic noise from the neighbour’s property. The record keeping.
The complaint is about the landlord’s: Handling of repairs to the communal front entrance door lock. Complaint handling.
The complaint is about: the landlord’s handling of the resident as a perpetrator of antisocial behaviour (ASB); an alleged data breach, and; the landlord’s complaint handling.
This complaint is about the landlord’s handling of refurbishment work at the resident’s property.
The complaint is about: The landlord’s response to the ASB reports about the resident’s neighbour. The landlord’s visit to the property on 20 August 2021.
This complaint is about the landlord’s: Response to the resident’s reports of: mould boiler issues Complaint handling; Record keeping.
The complaint is about the landlord’s handling of the repairs to the resident’s windows and back door and the level of compensation offered.
The complaint is about: the landlord’s decision to dispose of the resident’s personal belongings; the level of compensation offered by the landlord’s insurers.
The complaint concerns how the landlord responded to the resident’s reports of: Leaks into the wet room of his property. Damp and mould in the property’s wet room and hallway.